New Guest Information
Commonly asked questions answered. So you’re all set for your appointment!
Where is the salon?
1
I am located at Untangled Salon at 1200 Capuchino Ave, Burlingame, CA off of Broadway and Capuchino ave.
How do I know i’ll be happy with my hair?
2
Your happiness with your hair is always my priority! Your visit will begin with a thorough consultation where we’ll talk about your hair history, your goals for this appointment, and what you’d like to achieve over time.
If you’re feeling unsure or undecided, I’m here to offer my recommendations and we collaborate on a plan that feels right for us both. We’ll make sure we’re on the same page before we begin so you’ll be happy with the results. 😊
How long will my appointment be?
3
Haircut add-on +30 mins
Mini highlight Session - 2 hrs
Half head highlight Session - 2.5 hrs
Full highlight session - 3 hrs
Medium/Long Haircut with blowdry - 1 hr
I can’t speed up your appointment and can always adjust the start time. Plan to arrive on time and be out on time!
How will I know how much this will cost?
4
Where do I park?
There is plenty of residential and street parking available off of Capuchino and Broadway along with a parking lot behind the salon off of Capuchino as well. I do recommend arriving to your first appointment 5 minutes early just in case.
5
When should I wash my hair before my appointment?
6
It is preferred (not required) to have your hair washed / blow dried the day before your appointment if possible with little products added.Totally ok if not! Arrive as you are.
What if I am unhappy with how my hair turns out?
7
Great news, that doesn’t happen. We are going to be talking a LOT before, during and after your appointment to be sure we both feel confident with the plan and result. You can read some of my Google Reviews here. And i’ll share a recent testimonial below.
Recent New Guest Testimonial
“ I wish I met Amy sooner. I’ve been following her for months and was worried if her prices were beyond reach and wondered if it was worth it. Not only was it worth it, I would not go anywhere else. I couldn’t be happier with my hair and I've already recommended her to a few of my friends . “
For more stories like these, check out my Success Stories page, or my Yelp page.